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Sales Contract

ARTICLE 1 - PARTIES

1.1 - SELLER

Title:

DKMN SILVER PROCESSING MARKETING TRADE LIMITED COMPANY

Address:

 100.YIL MAH. VARIŞ ST. NO: 3 INSIDE DOOR NO: 4 ÇANKAYA/ ANKARA

Telephone:

 90 530 500 35 53

E-mail:

dkmngumus@gmail.com

1.2 BUYER

The person who becomes a member of dkmnjewelry.com shopping site as a customer. The address and contact information used when registering are taken as basis.

Hereinafter referred to as "BUYER".

ARTICLE 2 - SUBJECT

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, through the dkmnjewelry.com domain website belonging to the SELLER. The BUYER accepts, declares and undertakes that he/she has read the Disclosure Text of the Law on the Protection of Personal Data (KVKK) by becoming a member of the website and that he/she has given his/her express consent to the processing of his/her personal data within the scope of KVKK in accordance with the relevant laws and legislations.

ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT

The type and kind of products, quantity, brand/model, color, sales price are as written in the basket section. If the products are not in stock, the product weight may differ by (+-) 10% within legal limits during re-production. This difference does not represent any difference in the product price.

Delivery will be made by the courier of the relevant cargo company, via the selected or contracted cargo company, to the address of the buyer specified above. If the buyer is not at the address at the time of delivery, it may be delivered to the doorman/manager or neighbor in the apartment, even in such cases, the SELLER will be deemed to have fulfilled its obligation fully and completely. Therefore, all kinds of damages arising from the buyer receiving the product late, the expenses incurred due to the product waiting at the cargo company and/or the return of the cargo to the SELLER belong to the BUYER.

ARTICLE 4 - GENERAL PROVISIONS

4.1- BUYER declares that he/she has read and is informed about the basic characteristics of the product subject to the contract on the www.dkmnjewelry.com domain belonging to SELLER , that there may be a difference in grammage of (+-) 10% in re-production in case the product is not in stock, and that he/she has accepted this matter with his/her explicit consent, and that he/she has read and is informed about the preliminary information regarding the sales price, payment method and delivery, and has given the necessary confirmation electronically.

4.2- All orders are subject to availability in stock. In cases where there is a supply shortage or the product is no longer in stock, the SELLER reserves the right to inform the BUYER about substitute products of similar or different categories and values ​​that the BUYER may order. If the BUYER does not wish to order substitute products, the amount paid for the unwanted substitute product will be refunded to the BUYER via the same payment method.

4.3- SELLER always has the right to withdraw or correct or remove any product from the website. SELLER is obliged to make reasonable efforts to ensure the supply of products. However , SELLER always reserves the right to refuse to fulfill or confirm the order in the event of extraordinary circumstances after the order is received. SELLER cannot be held liable to BUYER or a third party for withdrawing, changing, correcting or removing any product from the website and refusing to fulfill or confirm the order after receiving it or sending the order confirmation.

4.4- Defective or broken products sold with or without a warranty certificate can be sent to the SELLER for the necessary repairs under warranty conditions, in which case the shipping costs will be covered by the SELLER .

4.5- The BUYER must share his/her personal information in order to purchase the desired product. The information or personal data shared by the BUYER with the SELLER DKMN SILVER PROCESSING MARKETING TRADE LIMITED COMPANY It is processed in accordance with the KVKK Information text and Data Storage and Destruction Policy. By using the website, purchasing products from the website, the BUYER confirms that all information shared with the SELLER is true and correct, and is deemed to have accepted the processing of this information and personal data for reasons arising from the law. The BUYER, by clearly declaring his/her interest to the SELLER , is informed about the SELLER's latest collections, catalogs, campaigns and special offers via e-mail and SMS.

4.6- Persons under the age of 18 cannot shop from the SELLER .


4.7- SELLER is not responsible for price errors that occur due to typesetting and system errors. SELLER reserves the right to cancel orders whose prices are shown incorrectly.

ARTICLE 5 - DELIVERY

5.1- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER 's place of residence, provided that it does not exceed the legal 30-day period.

5.2- If the product subject to the contract is to be delivered to a person/organization other than the BUYER , the SELLER cannot be held responsible if the person/organization to whom the product is to be delivered does not accept the delivery.

5.3- SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order and with warranty documents, certificates and user manuals, if any.

5.4- DKMN GÜMÜŞ İşleme PAZARLAMA TİCARET LİMİTED ŞİRKETİ may develop various payment systems in the physical or virtual environment, such as gift cards or wallets, for the payment of products to be purchased. The virtual environment of these payment systems will result in all legal consequences regarding the delivery of the payment system to the BUYER when sent to the BUYER's e-mail address.

5.5- For the delivery of the contractual product, it is required that the signed copy of this contract be delivered to the SELLER and the price be paid using the payment method preferred by the BUYER . If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

5.6- If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the BUYER . In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the impeding situation is eliminated. If the BUYER cancels the order, the amount paid by the BUYER shall be paid to the BUYER in cash and in a single transaction within 10 days.

ARTICLE 6 - PAYMENT

6.1- The prices of the products are the prices stated on the website. Although the SELLER has made every effort to ensure that all prices on the website are correct, errors may occur in this regard. In the event of an error in the price of the products ordered by the BUYER , the SELLER will inform the BUYER as soon as possible and provide the BUYER with the option to confirm the order at the correct price or cancel the order. If the SELLER cannot reach the BUYER, the order will be deemed to have been canceled and the amount paid by the BUYER will be refunded to the SELLER .

6.2- Payments can be made via credit cards or bank cards using the payment methods shown on the website. Likewise, the customer can also pay the entire or partial amount of the order through payment systems developed by the SELLER.
6.3- The date on which the orders placed via bank transfer or EFT are processed by the SELLER is not the date the order is placed, but the date on which the payment is seen to have reached the SELLER 's bank account. The BUYER accepts that the SELLER will cancel the order if the payment is not made within 2 days for the orders placed via bank transfer or EFT.

6.4-- If the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER 's credit card by unauthorized persons for reasons not caused by the BUYER 's fault after the delivery of the product, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER , and the shipping costs belong to the BUYER .

ARTICLE 7 - RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal within 14 days from the delivery of the contractual product to him/her or to the person/organization at the address he/she has indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not have been used.

The BUYER is obliged to send the invoice, delivery note, certificate, insurance forms, product box, packaging and all other documents and materials sent to him/her to the SELLER together with the product return. VAT and other legal liabilities, if any, of the products for which the original invoice is not sent will not be refunded. During the return shipment, the responsibility for any deterioration, damage or similar loss of value in the product or documents and materials sent with the product due to reasons originating from the cargo companies or the BUYER who made the return belongs to the BUYER who made the return.

Following the receipt of these documents, the incoming product is checked within 7 days, and then the product price is returned to the BUYER within 7 days. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER if the return cargo is to be sent with Yurtiçi Kargo, and by the BUYER if it is to be sent with a different cargo company. Shipping fees and other fees related to international return cargo are always covered by the BUYER .

 

ARTICLE 8 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Pursuant to Article 15, 1-a and b of the Distance Contracts Regulation No. 29188, pursuant to the Law No. 6502 on Consumer Protection,

The BUYER cannot exercise his/her right of withdrawal for products that are produced in accordance with the BUYER's special requests and demands or that are personalized by making changes or additions.


For this reason, all rings, as they will be adjusted according to the finger size chosen by the BUYER during the order, products with writings on or inside the gold parts in accordance with the BUYER 's wishes, and all products produced in accordance with the BUYER 's wishes are included in the scope of products for which the right of withdrawal cannot be exercised.

ARTICLE 9 - COMPETENT COURT

Bakırköy Courts and Enforcement Offices are authorized in the implementation of this contract.

If the order is placed, the BUYER is deemed to have accepted all the terms of this contract.

ARTICLE 10 - INTERNATIONAL SHIPMENTS

All other costs such as customs fees, extra transportation costs, etc. that may occur in the country where the order is to be sent will be covered by the person placing the order.

If the products sent abroad do not reach the BUYER and are sent back to DKMN Gümüş, the shipping cost will not be refunded to the orderer and they will not be sent back free of charge.

If the customs processes of the BUYER 's order are not resolved, and the product is destroyed, detained, etc. within the customs practices of the relevant country, the SELLER is not responsible for this situation and the order amount will not be refunded.